Knowledge Base & FAQ Categories

MyBooks FAQ

How long till I receive my books?
Once you submit your book selections. Our setup crew will create your proofs in 3-7 business days. Once you've approved your proofs, we'll delegate the order to print. Our estimated printing time is 8-10 business days.
Will I be able to see proofs? How long till I see the proofs?
Proofs are sent via email with a clickable .pdf link. Inside you’ll see the front, back, and bind of each book selection you've chosen. These are sent to your email for your approval.
Where can I read the content?
Under the "Books" > Add Book > See Inside the Book
How big is the book?
Each book topic is around 6 x 9 inches
How many pages?
All of the books are around 100 pages.
Will the book mention "Chris Curry" or "Smart Agents" anywhere?
There is no mention of Chris Curry, or Smart Agents. These are your books with your name and your photo.
Can there be more than 1 author on the books?
Yes, as long as you don't mind sharing the same phone line, website and email printed on the back of the books.
Can I print my lead capture site on the books?
Yes, you can place your own site. Or, we can set one up for you similar to BenCurryValues.com
Can I submit more than 1 photo?
Yes, but our form doesn't allow for more than one photo to be uploaded. If you'd like additional photos on each of your book selections. Please submit your book selections, then email in your additional photos to support@smartagents.com
Can I use my own phone-number?
No, it has to be the mobile phone-line we provide you with. Once the lead calls this number the software will forwarded the caller directly to your office or cell phone. This mobile marketing number has to be used for the system to work properly.
Can you place my brokerage info, and logo?
When you submit your book selections you'll be redirected to a 3 step form. Step #2 is specifically for Brokerage information.
What does the $97 a month cover?
Your subscription gives you access to the membership sites and the training material. Plus it includes the licensing agreement to use the books as your own. We also have additional material inside the sites to use. Your membership includes lead capture sites, instant blog sites, a mobile marketing number, and additional marketing material.
What are the cost of books?
You can order as little as 12 books, up-to 1,000. View the prices here.
How much is shipping and handling?
We’ve factored this into the price of the books. So we'll cover this for you.
Can I mix and match my book order, or do they all have to be the same?
You can mix and match your book order. You can choose a few of each, or choose the same book with different cover and title options. We want to give you the freedom to choose your book selections without restrictions.
What do I say when asked "Did you write these books?"
Be honest. Let them know "I hired a team of professionals that helped me publish the book." However, the point is to get your home sold. We do give you full copyrights, these are YOUR books to use.
How many books come with the $97 or $797 membership?
We offer 16 FREE books complimentary for signing up. Additional books can also be purchased here.
How many books come with the $1 trial?
8 FREE books
When will my author and home value site be activated?
Your site domain will become active once you approve your proofs.
How do I approve my proofs?
Simply reply to the proof email from support@smartagents.com saying "I approve".
Can I change the content?
We have recently updated our Divorce & Business Card book. These books have been professionally proofread so there is no need for changes. However, if you would like to make changes to these two topics we have a minimum $50 content edit charge for 10 changes. Then $5 for each change thereafter. The payment must be made before we begin making changes. 1 change is any word, punctuation, or paragraph removal. All of our other books are in the process of being professionally proofread. We allow MINOR changes to be made to these books at no cost.
Can I order books without an active membership?
No, you will need an active membership in order to purchase books.

Billing FAQ

How can I get an invoice?
How am I billed?
Our memberships are offered on a monthly basis as a month-to-month program with no contract. Or a yearly membership that renews every year. Memberships may be cancelled at anytime. The monthly or yearly charge is the only fee you pay to access our materials. The books are always a separate charge.
How do I cancel?
To cancel your account, you must submit your request via email or by speaking with our support team. Any cancellation requests sent through chat or voice mail will not be processed.

You can reach our billing department by Phone at (386) 752-6534 or by email at support@smartagents.com. Cancellation requests received after business hours (9am-6pm EST) will be processed the following business day.
How can I get a refund?
We have a 30 day money back guarantee on all products within the first 30 days of the initial purchase. After the first 30 days the charges are non-refundable no matter when the account is cancelled. You can send an email to support@smartagents.com or reach us by phone at (386) 752-6534 M-F 9am - 6pm EST.

Invoices & Payment Methods

Contact Support

We love to hear from our customers!

Whether you have a question or need assistance, you may contact us anytime…

Customer Support Contact:
Email: Support@SmartAgents.com
Phone: (386) 752-6534

Support Business Hours:
9 AM - 6 PM EST
Monday - Friday

Meet Your Support Team!

Melissa, Customer Support

Troy, Customer Support

Emily, Customer Support

Kim, Customer Support

Mary, Customer Support

Veronika, Customer Support

Zakkary, Customer Support